Book Your Refill

Book Online Through

Customers can book pre-paid online refills by paying through card/net banking by registering at

Book Through Facebook:-

You can now book you refill on Indian Oil Corporation Ltd.’s Facebook page. Just visit the following link and click on the book now button below the header image.

Booking through IVR:-

  • Dial 9911554411 from your landline/mobile.
  • Select your preferred language when prompted.
  • After this the system will ask you to enter the telephone no of Distributor with STD code. Please enter 011-23867789, 011-23869151, 011-23864022 for Payal Gas.
  • After confirming the above number the system will ask for your consumer number. Consumer’s should only enter the numeric part of their consumer number. for eg:- if your consumer is A12345, you only have to enter 12345 and the IVR system will prompt the user regarding the prefix or suffix alphabets and take the input accordingly.
  • After confirming your consumer number you can book your refill by pressing 1.
  • Their is also an option of registering your phone number with your consumer number which will enable you to skip the above steps every time you book the refill. For this keep listening to the IVR after the booking has been done and press 1 on prompt.

Booking through SMS:-

If you are using the SMS facility for the first time, then SMS IOC < 011-23867789 > < Consumer Number > to 9911554411.  For example, in case your consumer number is QX00827C, SMS shall be send as follow : IOC 01202550348 QX00827C. For subsequent bookings, send SMS IOC to 9911554411. Once a customer registers his / her mobile number, subsequent refill bookings can be made by sending an SMS < IOC > to the same mobile number where booking is made .Payal Gas

Useful Links

Important Phone Numbers

Leakage Complaint:-
9212745748, 9958925665
Booking Refill:– 9911554411
Landline:– 011-23867789,
011-23869151, 011-23864022